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Terms & Conditions

Last Updated: January 15, 2025

1. Agreement to Terms

Welcome to OneCareLog. These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and NeuralNest Solutions Pvt Ltd ("Company," "we," "us," or "our"), concerning your access to and use of the OneCareLog mobile application and related services (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these terms, then you are expressly prohibited from using the Service and you must discontinue use immediately.

2. Medical Disclaimer

⚠️ CRITICAL MEDICAL DISCLAIMER

OneCareLog is an informational tool only. It is not a medical device and is not a substitute for professional medical advice, diagnosis, or treatment.

  • The Service is intended for personal health tracking and organizational purposes only.
  • ALWAYS seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
  • NEVER disregard professional medical advice or delay in seeking it because of something you have read or tracked on the Service.
  • In the event of a medical emergency, call your doctor or emergency services immediately.
  • Reliance on any information provided by the Service is solely at your own risk. We do not provide medical advice.

3. User Accounts and Responsibilities

3.1 Account Creation & Responsibility

You must register for an account to use the Service. You agree to provide accurate, current, and complete information and to keep this information updated. You are solely responsible for all activities that occur under your account and for maintaining the confidentiality of your account password.

3.2 Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent and warrant that you are of legal age. If you are using the Service on behalf of a minor, you represent that you are the parent or legal guardian with the authority to consent to these Terms on their behalf.

3.3 Prohibited Activities

You agree not to use the Service for any unlawful purpose or to engage in any activity that would disrupt the Service or violate these Terms. You are responsible for the accuracy of the data you enter.

4. Intellectual Property Rights

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property or proprietary rights laws.

5. Subscription and Payment Terms

5.1 Service Fees

The core features of OneCareLog are currently provided to you free of charge. We reserve the right to introduce premium features or subscription plans in the future, which may require payment.

5.2 Future Subscriptions

Should we introduce premium subscription plans, you will be notified in advance. Fees will be billed through your device's app store (Apple App Store or Google Play Store), and all payments will be subject to the terms and conditions of the respective app store.

6. Service Modifications and Termination

We reserve the right to modify, suspend, or discontinue the Service, or any part thereof, at any time and for any reason, with or without notice. We may also terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties.

7. Disclaimers; "AS IS" Service

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE, OR (5) ANY BUGS, VIRUSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY.

8. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICE DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS LESS. CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

9. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Service; (2) your breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of India, without regard to its conflict of law principles. Any legal disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

10.2 Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a "Dispute"), you and we agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating any formal legal action. Such informal negotiations commence upon written notice from one party to the other.

11. General Provisions

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us regarding the Service. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12. Contact Information

If you have any questions, comments, or concerns about these Terms, please contact us using the details below:

Email Support: support@neuralnestsolutions.com - For any questions or support requests.
Corporate Website: neuralnestsolutions.com - For more information about our company.
Contact Form: General Inquiries - To send us a message directly.
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