Privacy Policy

1. Introduction

OneCareLog ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. This may include:

• Account Information: Name, email address, password.
• Profile Information: Names, relationships, and dates of birth for family members you add.
• Health Information: Health-related data you voluntarily provide, such as temperature readings, medication schedules, blood pressure, etc.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. This includes:

• To provide, operate, and maintain our Service.
• To manage your account and enable user-to-user communications (within your care circle).
• To send you administrative information, such as updates to our terms and policies.
• To respond to your inquiries and offer support.
• For data analysis, identifying usage trends, and improving our Service.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Care Circle Sharing: We share your health information only with individuals you explicitly authorize through our care circle feature. You maintain full control.
• Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., cloud hosting).
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We use end-to-end encryption for health data. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk.

6. Your Privacy Rights

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at the information provided below.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Policy for Children

We do not knowingly solicit data from or market to children under 13 years of age. By using the Service, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Service. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us using the details below: